Genesys Genesys Cloud Certified Professional - Reporting and Analytics Study Course
Genesys Cloud Certified Professional - Reporting and Analytics

Genesys Genesys Cloud Certified Professional - Reporting and Analytics

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Study Guide eBook 35

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Last Updated: 02 Feb, 2025

Access Period: 60 Days

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The Genesys Cloud Certified Professional - Reporting and Analytics Preparation study course, complemented by its specialized software, is meticulously designed to provide thorough preparation for your Genesys Cloud Certified Professional - Reporting and Analytics certification. We take pride in the superior formatting of our training courses, setting us apart from our competitors. This Genesys Cloud Certified Professional - Reporting and Analytics study course is subject to frequent updates, ensuring its accuracy and comprehensive coverage of all relevant Genesys Cloud Certified Professional - Reporting and Analytics topics.

Utilize our Digital Assessments and Tests Software to evaluate your proficiency in Genesys Cloud Certified Professional - Reporting and Analytics, pinpointing areas of weakness that require further attention and focus.

Learn in fun, interactive sessions by using our interactive LMS software. Say goodbye to boring lectures and death by PowerPoint and hello to a world of fun and exciting learning that will help you achieve your Genesys Cloud Certified Professional - Reporting and Analytics certification. You will unlock great earning potential and stand to receive job offers in IT as well as non-IT organizations with a great pay package.

Exam Info
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Exam Objectives:

The Genesys Cloud Certified Professional - Reporting and Analytics exam is designed to test the knowledge and skills of candidates in various areas related to reporting and analytics. The exam objectives include:

Understanding the Genesys Cloud Analytics infrastructure and data sources
Creating and managing custom reports and dashboards
Analyzing and interpreting data
Managing user access and security
Using analytics to improve customer experience
Configuring and customizing the analytics environment

Exam Details:

The Genesys Cloud Certified Professional - Reporting and Analytics exam is a computer-based exam that can be taken at any Pearson VUE testing center. The exam consists of 60 multiple-choice questions, and candidates have 90 minutes to complete it. The passing score for the exam is 70%, and the cost of the exam is $200 USD.

Who Should Take the Exam?

The Genesys Cloud Certified Professional - Reporting and Analytics exam is designed for individuals who are responsible for creating, managing, and analyzing data using the Genesys Cloud Analytics platform. This includes analysts, managers, and administrators who work with contact center data to drive business insights and improve customer experiences.

Related Books:

There are several books that can help candidates prepare for the Genesys Cloud Certified Professional - Reporting and Analytics exam. These include:

"Genesys Cloud Reporting and Analytics Cookbook" by Steve Chirokas
"Mastering Genesys Contact Center Analytics" by Khaled Mneimneh
"Genesys Cloud Contact Center Reporting and Analytics" by John Burton

These books provide in-depth coverage of the topics covered in the exam and offer practical guidance for working with the Genesys Cloud Analytics platform. Additionally, candidates can use the official Genesys Cloud documentation and training materials to supplement their preparation.

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